Delivery Information

Delivery charges are dependant on the weight of your order and will be calculated in your shopping cart once a destination has been selected. Please see below table for postage guide. Postage is shown ex VAT, VAT will be added in your cart.

UK Mainland and Northern Ireland

Weight 1st Class Special Delivery guaranteed before 1pm (Mon-Fri)
0-100g £3.50 £6.75
101-250g £3.50 £7.35
251-500g £3.50 £7.35
501-750g £3.50 £8.60
751-1000g £5.75 £8.60
1001-1250g £6.65 £11.00 (cheaper to select Parcelforce 24hr)
1250-1500g £6.65 £11.00 (cheaper to select Parcelforce 24hr)
1501-1750g £6.65 £11.00 (cheaper to select Parcelforce 24hr)
1751-2000g £6.65 (will be sent with Pforce) £11.00 (cheaper to select parcelforce 24hr)
Weight Parcelforce 48 hr service (Mon-Fri) Parcelforce 24 hr service (Mon-Fri) Northern Ireland
2-30 kilos £7.50 £8.50 £17.05

Southern Ireland

Weight Royal Mail Small Packet service
0-100g £3.95
101-250g £3.95
251-500g £5.25
501-750g £6.70
751-1000g £8.00
1001-1250g £9.55
1250-1500g £10.70
1501-1750g £12.30
1751-2000g £13.40

Weight Parcelforce
2-30 kilos £18.95

Parcels under 2 kilos will be sent with Royal Mail First Class.
Items over 2 kilos will be sent with Parcel force worldwide.  A signature will be required for items sent in this manner - please ensure someone is available to sign for your parcel:  a work address can be specified for delivery. If delivery is attempted but unsuccessful Parcel force will leave a card with instructions for you to follow. Please note that Parcel force has until 5.30 to deliver.

Delivery charges will vary for Northern Ireland, Ireland and Highlands/Islands however will be shown in your shopping cart. Delivery charges with Parcelforce are more expensive to Northern Ireland, Ireland, Higlands/Islands due to the surcharge provided by Parcelforce.

We are able to despatch orders within Europe please telephone or email for postage costs.

Despatch Times
Orders are usually despatched within 1-2 working days (excluding weekends and Bank Holidays), subject to stock availability. You will be notified via email of any stock shortages.

Next day delivery only applies to stock items and orders placed before 12 O'clock. Please select the appropriate option when selecting postage. Next day delivery is for weekdays only

Exceptions are personalised items, where standard despatch times are 7-10 working days. If you need your goods in a hurry please let us know and we will do our utmost to ensure your order arrives in time.

Returns Policy

We always hope that you will be happy with your purchases, but if you are not, you can return it within 21 days from the date of receipt for a refund. The goods must be in pristine condition, and still in its original packaging. The customer is responsible for the postage cost of returning goods. Any refunds will be processed by the same payment method as on the original order.  Regrettably, we cannot refund the following items unless fault on our part:

  • Confectionery
  • Personalised items

All shipping/handling costs are non-refundable, unless there is an error on our part..  If goods returned to us are damaged in transit, then we cannot issue a refund - please ensure goods are suitably packaged to avoid this.

Incorrect Goods

It is your responsibility to notify us of any incorrect goods supplied within 7 days of delivery. If the items are not what you ordered, you must not use the item.